Roll Crush

What is carpet roll crush?

One of the more frequent issues in carpeting that is recently installed is roll crush. It is noticeable immediately after or during installation. if it does not disappear in the first 4 weeks it can be professionally addressed. Roll Crush is not a manufacturing defect. 98% of the time it can be fixed by steaming and pile lifting the carpet pile. This can occur in broadloom carpets or carpet tiles. If you notice roll crush in a recently installed carpet, we recommend allowing the carpet to naturally acclimate to the room for 4 weeks. After 4 weeks, if the marks are still visible, we recommend steam cleaning the affected area.

According to The Carpet & Rug Institute:

“Roll crush usually appears across the width of the carpet as areas of the pile yarn that have flattened due to the weight of the roll. Areas of crush may appear darker or lighter and usually are identified as widthwise bands. Roll crush is not considered a manufacturing defect. Most roll crush occurs as a result of stacking a large number of rolls on top of one another. Roll crush also may occur during shipping where rolls are loaded several rolls high.

Roll crush sometimes can be alleviated in carpet using steam or hot water extraction cleaning. Most rolls of carpet will exhibit some degree of roll crush immediately after the roll has been unwrapped. In most cases, minor roll crush will disappear after the yarn has been allowed sufficient time to recover.”